Verifying Your cl27com Account, Step by Step
Verification protects your balance, not only ours. We ask for a photo of your National ID or passport and a wallet statement in the same name when a withdrawal is requested, so nobody else can drain an account they don't own. Take the pictures in daylight, keep all four corners inside the frame, and check the spelling matches your profile. Once our
team clears the file, it stays on record and later withdrawals skip that step. Lost your phone? Message support and we freeze the wallet until you're back in.
- Send your photo ID — National ID, passport or driving licence, photographed flat with edges visible and no glare across the text.
- Match your wallet name — The bKash, Nagad or Rocket account you pay from should carry the same name as your cl27com profile.
- Answer our check — Our team compares the documents against your profile and messages you inside the account if a page is unclear.
- Stay cleared afterwards — We keep the file on your account, so the next withdrawal request doesn't ask for the same documents again.