Data We Collect and Why We Collect It
When you register, we collect your name, email address, phone number and date of birth to verify your account. When you fund your wallet through bKash, Nagad or Rocket, we record the transaction reference and amount — not your full mobile banking credentials. Device data such
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as your browser type, IP address and session timestamps are logged automatically to protect your account from unauthorised access. We do not sell or rent your personal information to third parties for marketing. Data shared with payment processors like bKash or Nagad is limited strictly to
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what those processors need to complete the transaction. We may retain your account data for a period required by applicable law in your eligible region — if you close your account, we will tell you how long residual records are kept and why. You can ask
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us at any time what data we hold against your account. Availability of all services depends on local law and the regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.